Consultant, Process Improvement
Requisition Number :
Number of positions to fill :
1520-Program, Quality Management
Posting Start Date :
General responsibilities of the position :
Pratt & Whitney Canada is one of the world’s leaders in the design, manufacture and service of aircraft engines powering business, general aviation and regional aircraft, and helicopters. Our excellent reputation relative to its highly qualified personnel (10,000 employees worldwide), its overall engine reliability and exceptional aftermarket support network brings a clientele from all over the world (over 190 countries).
As a Customer Quality Manager, the candidate will be responsible for all Customer related Quality Assurance aspects for various customers, possibly including engine & IPPS where necessary. Act as focal point for Customer Quality organization. In addition, identify other applicable customer program quality requirements from all sources (e.g. Corporate, Regulatory, Industry). Ensure flow down of and compliance with these requirements by internal/external producers including partners. Oversee the timely resolution of related product and process non-conformances. Develop and implement appropriate metrics to monitor and measure performance during pre-production and production phases of the program. Participate in Program Management Teams and keep Team and Program Manager up to date regarding Quality program issues. Identify Quality related program risks and develop and implement appropriate risk mitigation plans. Lead various OEM Quality teams. Regularly meet with the Customer Quality organization to address Quality issues.
Area of Expertise:
Development of quality management programs (e.g., ACE) to assist internal UTC staff, suppliers, customers, and partners with initiatives to reengineer processes and methods to ensure company objectives in the areas of cost, efficiency, and quality are met.
Specific responsibilities of position :
• Provides strategic direction for systems, projects, and programs in area of expertise.
• Contributes to the company and the industry by advancing the level of knowledge within that discipline.
• Provides cross-functional guidance and expertise.
• Is seen as a leading expert within their field.
Minimum qualifications required :
• Bachelor degree with a minimum of 10 years experience
• Master degree with a minimum of 7 years experience
Field of studies :
Additional Requirements :
Experience in Alternaive Power Unit (APU) would be beneficial.